Reward orders can only be placed online on rewardstore.jetprivilege.com. Before placing the order, kindly ensure that your address and contact details have been correctly entered in your Membership profile section. As you browse through the Reward Store (“Reward Store”), you can view your preferred rewards with or without the intention of buying them. Rewards displayed on the Reward Store depend on the delivery destination selected. For visitors, the default delivery destination is India; please login to see the rewards offered in your delivery country. After you have added your rewards to the ‘Shopping Cart’, click on ‘Review Cart and Checkout” button to adjust the quantities, or to delete unwanted rewards. After reviewing the amount of JPMiles to be redeemed, click the “Buy now” button to submit your order.
- You will receive an order confirmation by email immediately after placing the order.
- Review the contents of your order and make sure your delivery address is complete and correct.
- Immediately inform the reward merchant delivering your reward in case of any discrepancies.
- Follow-up the status of your order under “My Transactions” in the”My Rewards” category.
- For all questions related to the delivery of your reward order, please contact the appropriate reward merchant.